Ensure your cross-functional team can design and maintain an effective traceability system that enables rapid product tracking, and confidently execute a crisis management and product recall plan in a fast, coordinated manner while meeting regulatory and GFSI requirements.
What you will learn on this course:
Establish a “One Step Forward / One Step Back” traceability system that complies with regulatory standards (e.g., FDA Food Safety Modernization Act, GFSI requirements).
Accurately calculate product recovery rates during traceability exercises within required timeframes (e.g., 4 hours).
Diseñar e implementar un Plan de Manejo de Crisis que incluya la formación del Equipo de Crisis y el desarrollo de protocolos de comunicación interna y externa
Design and implement a Crisis Management Plan, including forming a Crisis Team and developing internal and external communication protocols.
Execute an effective mock product recall, identifying system weaknesses and areas for improvement.
Understand the regulatory and reputational impact of food safety crises, as well as the importance of thorough post-incident documentation.

Food Safety Leaders and Directors,
Quality and Food Safety Managers or Supervisors,
Food Safety Professionals and Team Members.
This intensive 8-hour course is designed for key teams (Logistics, Quality, Production, and Sales) and focuses on rapid response. You’ll learn a proven methodology to build a bidirectional traceability system that ensures fast product identification and tracking.
The core emphasis is on Crisis Management, including how to activate a Recall Team, develop effective crisis communication protocols, and run mock recalls to measure performance and readiness.
This course is essential for helping your organization minimize financial and reputational damage in the event of a food safety incident.
Dr. Ligia Estefanía Arízaga Collantes is an expert in Food Quality and Safety Management Systems, with a PhD in Projects and a Master of Science (Magister Scientiae) in Agribusiness. She has over a decade of experience as a consultant, trainer, and auditor for SMEs and large industries. She is a certified Lead Auditor in the main GFSI schemes (FSSC 22000, SQF, BRC), an Official SQF Consultant, and is qualified as a PCQI Trainer for the FDA's FSMA regulations. She has led the implementation of systems in key companies in the sector and currently serves as Technical Manager and Director of Quality and Safety, which gives her an indispensable practical perspective for teaching.

Day 1
Traceability Fundamentals and Legal Requirements
Hands-On Traceability Workshop
Crisis Management Plan Framework
Product Recall Protocols
Crisis Communication
Simulation and Debrief

$229.00 USD
Certificate of participation
Private Q&A 30 days after the session
Certification with partner company FUNIDEPRO
Access to downloadable resources
Duration: 8 hours (1 day)
Hours: 9 AM - 5 PM

$199.00 USD
Certificate of participation
Private Q&A 30 days after the session
Certification with partner company FUNIDEPRO
Access to downloadable resources
Duration: 8 hours (1 day)
Hours: 9 AM - 5 PM

$229.00 USD
Certificate of participation
Private Q&A 30 days after the session
Certification with partner company FUNIDEPRO
Access to downloadable resources
Duration: 8 hours (1 day)
Hours: 9 AM - 5 PM

$199.00 USD
Certificate of participation
Private Q&A 30 days after the session
Certification with partner company FUNIDEPRO
Access to downloadable resources
Duration: 8 hours (1 day)
Hours: 9 AM - 5 PM

Impartiality and Conflict of Interest
Enrollment and participation in training courses offered by CICS Americas does not grant or imply any benefit, advantage, preference, or impact on the results of audits, ratings, certifications, recertifications, or evaluations conducted under schemes such as SQF or other food safety programs.
The proper implementation, maintenance, and improvement of management systems, as well as performance during audits and compliance with applicable requirements, are the sole responsibility of your company and its personnel. CICS Americas does not guarantee specific results from participation in the courses, as these depend directly on the practical application of the knowledge acquired.
CICS Americas maintains a strict separation between its training services and any auditing or certification activities in order to preserve the impartiality, objectivity, and integrity of the process, avoiding any actual or perceived conflict of interest.
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